Frequently Asked Questions

Orders & Payment

What payment methods do you accept?

We accept all major credit cards, PayPal, Shop Pay, Apple Pay, and Google Pay.

Can I modify or cancel my order?

Orders can be modified or cancelled within 24 hours of placement. Please contact us immediately at support Jean@vital-glowfit.com

Shipping

How long does shipping take?

Our pieces are made to order, ensuring every item is crafted fresh just for you. Standard shipping takes 10-14 business days. Expedited options are available at checkout.

Do you ship internationally?

Yes! We ship to select international destinations. International shipping is $18 for orders under $150. Orders over $150 qualify for free international shipping. Shipping times vary by location.

Returns & Exchanges

What is your return policy?

Because each piece is made to order, we accept returns within 30 days of delivery only for items that arrive damaged or defective. Please inspect your order upon arrival and contact us right away if there is an issue.

How do I start a return?

Email us at jean@vital-glowfit.com with your order number, a description of the issue, and photos if applicable. We'll send you instructions within 1–2 business days.

Sizing

How do I find my size?

Each product page includes a detailed size guide. When in doubt, size up for a relaxed fit or size down for a more fitted look.

Do your items run true to size?

Most of our styles run true to size. Check individual product descriptions for specific fit notes.

Products

How do I care for my Vital Glow Fit pieces?

Machine wash cold, inside out, on a gentle cycle. Tumble dry low or hang dry. Do not bleach or iron directly on prints.